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ccpadude
Level 2

purging old intuit account data

Looking to purge all old data for my business. This is not something that can be solved by any of the machine automated support options. I need a real support person contact, either email, chat or phone#.

4 Comments 4
KlentB
Moderator

purging old intuit account data

Hi there, ccpadude.

 

I'll point you in the right direction so your request to purge your old data will be taken care of.

 

To completely delete all the records from your Intuit Online Payroll account, you'll want to give us a chat through this link: Contact IOP Support. This way, we'll be able to pull up your account in a secure environment then purge all the company data for you. Please check our support hours below to ensure that we address your concerns on time:

 

  • Monday to Friday 6:00 AM to 6:00 PM Pacific Time
  • Saturday 6:00 AM to 6:00 PM Pacific Time

 Additionally, I encourage downloading or printing the old archived tax forms that you might need in the future.

 

Do let me know if you need more help in accomplishing your other tasks by leaving a comment below. I'll always have your back.

ccpadude
Level 2

purging old intuit account data

The chat worked very well, and I was able to verify the data had already been deleted due to inactivity.

ccpadude
Level 2

purging old intuit account data

The chat worked well. Is there a similar chat link for TT related issues?

 

MonicaM3
Moderator

purging old intuit account data

So great to hear the chat option worked well for you @ccpadude.  Thanks for the feedback.

 

With TurboTax, there is a slightly different support avenue. You can contact a TurboTax Support agent directly for free via messaging on Twitter or Facebook.

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

 

Either of these options will get you connected to a TurboTax support expert who will be happy to help you. Feel free to reach out with any other questions or if there is anything else I can help you with. I’d be delighted to do so.

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