We have QBO Advanced, and we are not getting daily backups. We get one, sometimes two backups a month, sometimes none.
How can I find out why we are not getting daily backups?
I tried support, the person took 10 minutes just to look up what a backup was, then another 10 minutes (I'm NOT kidding... it was literally a 20 minute call) to tell me backups were already enabled so we're fine... But I'm still not getting daily backups.
How do I solve this?
