About cody_a

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About cody_a

Senior QuickBooks Community Moderator

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Re: Merchant Services Error: TypeError: Cannot read properties of un...

Thank you for sharing all the detail about the Merchant Services error and the time you've spent with our teams, @kelper62. To get this problem resolved for go...

cody_a

Updated Nov 12, 2025
Re: Incorrect reporting on Inventory Valuation Summary (and Inventor...

We want to make sure your QuickBooks Online data is correct and reliable, @BusinessPerson5. To get this resolved for you, I've reached out to our Next Level He...

cody_a

Updated Nov 12, 2025
Re: payroll

I hear you, @lexijohnson12. To ensure this gets the focused attention it needs, I've asked a Next Level Help expert to take a deep dive into your situation. The...

cody_a

Updated Oct 27, 2025
Re: Mailchimp integration running. If Customer is marked "inactive" ...

That’s a great question, @Mark-Brink! Marking a customer as inactive in QuickBooks Online does not automatically change or remove that customer’s information i...

cody_a

Updated Oct 27, 2025
Re: Can not connect to BofA

We want to get this resolved for you quickly,@AVan. I'm passing all the details of your situation—your Community comments, troubleshooting steps, and support h...

cody_a

Updated Nov 12, 2025

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