Qbo quantity gets off again and again every week although I adjust. Qty balance is different in QB than what I export to excel at the same time? what's worng?

Hi there, Mehrdad. 

Thank you for vising the QuickBooks Community. This isn't the type of impression that I'd like you to have when exporting Quantity or data. With this, let me share details on what caused it to happen, and route you to the right person to assist your further on this matter.

At times, unusual behavior may occur in QuickBooks Online. Full stored data on your account can sometimes be the reason for this to occur. With this, I suggest logging out and logging in to your QuickBooks Online to ensure that the program refreshes its data and functionality. Then, try to export the data to Excel to see if you'll already get the information accurately. 

If the issue continues to persist, I recommend contacting our QuickBooks Online Support Team. They'll have the tools to pull up your account and process the investigation on why the Qty balance is different than what you export to Excel a. Then, get resolve it as soon as possible.

Here's how to contact them:

1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Choose the Assistant section.
4. Type your concern in the Type something field.
5. Click Talk to a human.
6. Click I still need a human.
7. Click the Get help from a human.
8. You'll be routed into the How can we help? page. Then, select how you want to contact them and fill in the information.

You can also browse this article to view different types of support we offer at Intuit and their availability: Support hours and types.

Lastly, you may refer to this article to see steps on how you can review your inventory to always have an accurate count: Fix negative inventory issues in QuickBooks Online.

Keep in touch if you need additional help handling your Qty balance or exporting data in QuickBooks. I'm always around to assist you. Have a great day!