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Quickbooks Pro 2017 is running very slow on my new computer which is using Windows 10?

 
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Best answer 12-10-2018

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Moderator

Quickbooks Pro 2017 is running very slow on my new computer which is using Windows 10?

We're glad to have you here in Community, info.

Let's get this up and running.

Before we start with the solutions below, we can try updating QuickBooks Desktop to the latest release. Then, let's ensure a backup of your company file. 

This can help improve performance in QuickBooks because it resets the TLG (transaction log file) used to track changes to your company file before they're written to the database.

Here's how:

  1. Click the File menu.
  2. Choose Backup Company
  3. Select Create Local Backup.
  4. Choose Local Backup and click Options.
  5. In the Tell us where to save your back up copies, choose your Desktop.
  6. Ensure that a Complete Verification is selected.
  7. Click OK.
  8. Choose Save it Now and click Next.
  9. In the Save Backup Copy window, choose your Desktop.
  10. Click Save.

QuickBooks will now create a backup file saved on the desktop. Once done, you can proceed to the solutions listed in this article: Resolve QuickBooks Desktop performance issues (Please go directly to Solution 2).

Keep me posted on how it goes. I'll still here if you need further assistance. Have a good one.

View solution in original post

1 Comment
Highlighted
Moderator

Quickbooks Pro 2017 is running very slow on my new computer which is using Windows 10?

We're glad to have you here in Community, info.

Let's get this up and running.

Before we start with the solutions below, we can try updating QuickBooks Desktop to the latest release. Then, let's ensure a backup of your company file. 

This can help improve performance in QuickBooks because it resets the TLG (transaction log file) used to track changes to your company file before they're written to the database.

Here's how:

  1. Click the File menu.
  2. Choose Backup Company
  3. Select Create Local Backup.
  4. Choose Local Backup and click Options.
  5. In the Tell us where to save your back up copies, choose your Desktop.
  6. Ensure that a Complete Verification is selected.
  7. Click OK.
  8. Choose Save it Now and click Next.
  9. In the Save Backup Copy window, choose your Desktop.
  10. Click Save.

QuickBooks will now create a backup file saved on the desktop. Once done, you can proceed to the solutions listed in this article: Resolve QuickBooks Desktop performance issues (Please go directly to Solution 2).

Keep me posted on how it goes. I'll still here if you need further assistance. Have a good one.

View solution in original post

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