cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

QuickBooks Pro 2017 wants an update...

All was fine.  I got a reminder notification in the upper right (red exclamation).  When I click on that, it tells me "Please click Restart Now to restart QuickBooks and install updates.  I will click on that, QuickBooks closes, and restarts moments later.  The red notification remains.  I have tried everything including uninstall / reinstall.  I am on QuickBooks Desktop Pro 2017 Release R5P.

Also, since the first try at installing, it takes much longer than normal to open QuickBooks.

Solved
Best answer 12-10-2018

Accepted Solutions
Established Community Backer ***

This seems to be a common problem.  Try going into the up...

This seems to be a common problem.  Try going into the update window and click RESET UPDATE then try again.  You might have to reboot.

7 Comments
Established Community Backer ***

This seems to be a common problem.  Try going into the up...

This seems to be a common problem.  Try going into the update window and click RESET UPDATE then try again.  You might have to reboot.

Established Community Backer ***

Probably correct. Reboot computer, not just restart Quick...

Probably correct. Reboot computer, not just restart QuickBooks
Not applicable

I had already tried rebooting.  I think the reset on the...

I had already tried rebooting.  I think the reset on the update did the trick.  Thanks to both of you!
Not applicable

Same problem here. Can confirm that clicking RESET UPDATE...

Same problem here. Can confirm that clicking RESET UPDATE then rebooting computer works.
Not applicable

Same problem here. Rebooted several times.

Same problem here. Rebooted several times.
Not applicable

How do you reset the update?

How do you reset the update?
Not applicable

Click on "update" Click "update now" Beside "Get Updates"...

Click on "update"
Click "update now"
Beside "Get Updates" is a check box "Reset Update"
Check the box and run "Get Update"
You should get a popup screen that states your going to download the entire update again
Click OK, download the entire update and reboot computer

Need to get in touch?

Contact us