QuickBooks Pro 2017 wants an update...

RaM-Agram · ‎12-10-2018

All was fine. I got a reminder notification in the upper right (red exclamation). When I click on that, it tells me "Please click Restart Now to restart QuickBooks and install updates. I will click on that, QuickBooks closes, and restarts moments later. The red notification remains. I have tried everything including uninstall / reinstall. I am on QuickBooks Desktop Pro 2017 Release R5P.

Also, since the first try at installing, it takes much longer than normal to open QuickBooks.

dwayne3686 · ‎12-10-2018

Click on "update"
Click "update now"
Beside "Get Updates" is a check box "Reset Update"
Check the box and run "Get Update"
You should get a popup screen that states your going to download the entire update again
Click OK, download the entire update and reboot computer

View solution in original post

Lexiesmemere · ‎12-10-2018

This seems to be a common problem. Try going into the update window and click RESET UPDATE then try again. You might have to reboot.

john-pero · ‎12-10-2018

Probably correct. Reboot computer, not just restart QuickBooks

RaM-Agram · ‎12-10-2018

I had already tried rebooting. I think the reset on the update did the trick. Thanks to both of you!

dwayne3686 · ‎12-10-2018

Same problem here. Can confirm that clicking RESET UPDATE then rebooting computer works.

wiltool · ‎12-10-2018

Same problem here. Rebooted several times.

garrison · ‎12-10-2018

How do you reset the update?

dwayne3686 · ‎12-10-2018

Click on "update"
Click "update now"
Beside "Get Updates" is a check box "Reset Update"
Check the box and run "Get Update"
You should get a popup screen that states your going to download the entire update again
Click OK, download the entire update and reboot computer

View solution in original post

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QuickBooks Pro 2017 wants an update...