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It isn't the kind of experience that we want you to come across, KWK60.
At this time, I'd recommend reaching out to our Phone Support team so we can investigate this further.
You can reach out to them through these steps:
- Go to this page: Contact QuickBooks Support.
- Select QuickBooks Desktop.
- Select your file edition.
- Enter I'm unable to open QuickBooks Desktop on the What's your question? We'll find you the right help field.
- You can Chat with us or Have us call you.
As for starting a new post, you can go to this page and then click Ask the Community: Explore the QuickBooks Community.
Let me know if there's anything that I can help. Keep safe!
I'm here to help you find your QuickBooks 2019 license number, Diodes.
To start with, if you are using QuickBooks Desktop (QBDT) Pro, Premier, or Enterprise, here's how you can locate your license info:
- Open QBDT.
- Press the F2 key.
- Look for your license number in the Product Information window.
Then, for Accountants or ProAdvisors on a PAP (ProAdvisor Program) software bundle, you may check your license number by signing in to the Customer Account Management Portal (CAMPs).
For more details about locating the license details, please visit this article: Find QuickBooks Desktop license info.
Additionally, I will provide this resource to assist you in managing your company files for compatibility with the latest version of QBDT: Update your company files.
If you have other questions about managing your QBDT account, feel free to add a reply below. We're always here to help.
