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jetb2
Level 1

Access Self employed account

Since my husband has a full time job now I cancelled our subscription to Quicken Self Employed last month (March). I need to access some information for our taxes and I try to log into the account and it's telling me it's been over a year and I need to resubscribe.  I tried calling Intuit at [Removed] and the woman I spoke to said I need to call a different department to get help. Then she gave me the same 800 number. 

 

 

2 Comments 2
Carneil_C
QuickBooks Team

Access Self employed account

Hello there, @jetb2. Welcome to QuickBooks Community! I’ll make sure you get routed to the right direction of support to sort this issue with QuickBooks Self-Employed. 

 

You can contact QuickBooks Self-Employed Support Team. This way, they can provide you with real-time assistance with this matter. 

 

Here's how to get in touch with them: 

 

  1. Click Assistant from the top menu.
  2. Enter Talk to a human and choose I still need a human.
  3. Select Get a callback or Call an agent.

 

Moreover, feel free to visit this article for more details on how to get help with QBSE:  QuickBooks Self-Employed support.

I’m always ready to assist you if you have any other questions or concerns about managing your accounts in QBSE. Tag me in your reply and I’ll sprint back into action. Have a good one and keep safe.

jetb2
Level 1

Access Self employed account

I see in your picture that I need to be IN the Self-employed portal to access that support feature.  That's my problem. I try to log in and I immediately get shunted to a "please re-subscribe" page.  If I could actually reach that support link....I wouldn't need to.

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