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joshum00-gmail-c
Level 1

Can I get a refund for the last two months, I forgot to cancel my subscription.

 
2 Comments 2
Mich_S
QuickBooks Team

Can I get a refund for the last two months, I forgot to cancel my subscription.

I'd like to share insights about QuickBooks Self-Employed subscription cancellation and getting a refund, @joshum00-gmail-c.

 

When requesting a refund for your QuickBooks subscription, it's best to get in touch with our Customer Support team. They have the capabilities to securely access and look into your account, as well as explain the steps to getting a refund.

 

Also, if you're still unable to cancel your account, follow the steps below to do so.

 

For subscription brought directly from QuickBooks:

 

  1. Log in to QuickBooks Self-Employed using a web browser.
  2. Click on the Gear ⚙ icon.
  3. Go to the Billing Info and then click on Cancel subscription.

 

For subscription brought through a mobile app store:

 

iPhone or iPad (iOS)

 

  1. Access the Settings on your iPhone or iPad.
  2. Click on iTunes & App Store.
  3. Log in to your apple account. Then choose your Apple ID.
  4. Click on View Apple ID.
  5. Choose Manage under Active.
  6. Click on QuickBooks Self-Employed.
  7. Click on Cancel Subscription.

Android phone or tablet

 

  1. Access Google Play on your phone or tablet,
  2. Log in to your Google account.
  3. Click on the menu ☰ icon.
  4. Locate QuickBooks Self-Employed in the Subscriptions section.
  5. Click on Cancel.

 

For more details on handling your account, read this article: Manage your QuickBooks Self-Employed subscription.

 

Keep in touch by leaving a comment below. You can always post additional queries about this matter or QuickBooks in general. I'd be happy to help you anytime. Keep safe!

TLLC
Level 2

Can I get a refund for the last two months, I forgot to cancel my subscription.

Hello.

 

I’m reaching out because I made a significant mistake with my own account and am hoping you might be able to help.

 

I had been using QuickBooks Self-Employed since February, but I recently migrated it to QuickBooks Simple Start under the impression it would be an upgrade.

 

Unfortunately, I discovered too late that the features in QBSS are quite different, and I can’t revert back to Self-Employed—especially since Intuit no longer offers this product to new customers.

 

After speaking with Intuit, they informed me that the only solution would be to locate an active or canceled Self-Employed account (one that hasn’t been migrated) and arrange with the owner to transfer it.

 

If you happen to have a Self-Employed account you’re not using and would consider selling, plese reply to this message with your contact information so we an discuss terms.

 

I’m willing to handle the transaction securely via Zoom, phone, or even a conference call with an Intuit representative to ensure transparency.

 

I would only need the current owner to delete their personal data and payment information, set up a temporary email and password, and then I’d confirm access before completing the payment right away.

 

Thank you very much for your time and for considering my request—I truly appreciate it and am grateful for any assistance.

 

Best regards,
Javier

 

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