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Good afternoon, @karen185.
It's great to see you back in the Community. Allow me to take a further look into this issue.
After looking into this, I've discovered there's an ongoing investigation with this problem. Therefore, other users are also having the same issue. The best route going forward, would be to contact support to get added to a list of affected users. You'll start to receive updates via email after you're on the list. Here's how:
That's all there is to it!
It's my priority that you're able to get this resolved so let me know how it goes. I'll here if you need anything else. Have a great day!
Good afternoon, @karen185.
It's great to see you back in the Community. Allow me to take a further look into this issue.
After looking into this, I've discovered there's an ongoing investigation with this problem. Therefore, other users are also having the same issue. The best route going forward, would be to contact support to get added to a list of affected users. You'll start to receive updates via email after you're on the list. Here's how:
That's all there is to it!
It's my priority that you're able to get this resolved so let me know how it goes. I'll here if you need anything else. Have a great day!
Thank you Candice C!
I also found a work-around for this. I go to each contractor payments list and click on the payment that has the incorrect check number and correct it there.
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