Can someone please call me ASAP. My name is Nenette & my number is [removed]. Need to access our company, [removed].

Hi @nenette513.

Thank you for reaching out to the Community.

I'll be happy to help you get access to your company.

To reset your password or recall your user ID

1. Go to the QuickBooks Online sign in page: qbo.intuit.com
2. Click I forgot my user ID or Password.
3. Enter your phone number, email address, or user ID and click Continue.
4. The screen will prompt you with the next steps.

For more information on resetting your password, click here.

To speak to someone over the phone about this, click here to reach support. 

If you have any other questions or concerns, please feel free to let me know below. I'll be happy to help.