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Anonymous
Not applicable

Can't log in

I haven't been able to log in for days!! I need help asap, or I'm in trouble...quickbooks has really let me down!!

1 Comment 1
SophiaAnnL
Moderator

Can't log in

Now that you've got me, I'll make sure to fix this so you can log in, blahblahblahblahblah.

When entering your sign in credentials, please make sure that the information is correct. This is because the username and password are case sensitive. If everything is entered correctly but you're still locked out, let's go ahead and reset your user ID and password.

Here's how:

  1. Go to qbo.intuit.com.
  2. Select I forgot my user ID or Password.
  3. Enter your phone number, email address, or user ID associate with your Intuit account, and then select Continue.
  4. Follow the onscreen instructions. If you used your email address or user ID to verify your account, you'll receive an email with a password reset link.

If you didn't receive an email or exceeded the maximum sign in attempts, please refer to this article for the next steps: How to reset your password or recover your user ID.

I'll appreciate if you can update me with the results. I'll be here if you need anything else.

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