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I'm here to help, @MarshaClark.
The backup feature of QuickBooks Online (QBO) Advanced allows access to data older than a year, but has some limitations. For more detailed information, you can refer to this article: Back up and restore your QuickBooks Online Advanced Company.
Additionally, to save backup files in MS format, you can export them.
Here's an article that contains FAQs about importing data to QBO that might come in handy in the future: Common questions about importing data to QuickBooks Online.
Let us know if you have further concerns regarding backing up your data. We're always available to assist.
Warm greetings, Marsha. I hope all is well.
To ensure I provide you with the most accurate information, I'd like to ask for additional details about your concern.
Specifically, what changes you've encountered? If possible, can you provide a screenshot?
Your experience is so important to us. Please let me know through the reply button. I'd be more than happy to assist you. Best wishes!
I was asking in response to the attached copy of an email received. So, if it does apply to Online Advanced, can we somehow save the back up files to our MS files or in some other way? Not sure that we would ever need more than 1 year, but it seems a bit restrictive. I assume we will still have all of our data in the QB database?
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I'm here to help, @MarshaClark.
The backup feature of QuickBooks Online (QBO) Advanced allows access to data older than a year, but has some limitations. For more detailed information, you can refer to this article: Back up and restore your QuickBooks Online Advanced Company.
Additionally, to save backup files in MS format, you can export them.
Here's an article that contains FAQs about importing data to QBO that might come in handy in the future: Common questions about importing data to QuickBooks Online.
Let us know if you have further concerns regarding backing up your data. We're always available to assist.
Thank you! I think this answers my question!
Hello there, MarshaClark.
I'm glad to hear that my colleague's solution helped you back up your data efficiently. Information like this motivates us to provide a timely solution so that users have the best QuickBooks experience possible.
Don't hesitate to post again on this thread if you still have concerns related to managing your data. I'm always around to help, MarshaClark.
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