Let's work together to fix the error message and export your paychecks, realestate.
Are you planning to export paychecks from a QuickBooks Online (QBO) Payroll without accounting (standalone) to another QBO account?
If so, I suggest signing in to your QBO account to sync the paychecks. Then, select the account the payroll transactions should sync to avoid issues.
Before you proceed, there are several things to consider. I've listed them below:
- Export setup must be completed by a Primary admin.
- If the Primary Admin is a Firm user, they must transfer the role to a non-Firm user first.
- Standalone Payroll can't export transactions to QBO accounts with payroll.
Once ready, follow these steps to set up your preferences in your payroll account:
- Go to your Core, Premium, or Elite payroll account.
- From the Gear icon, select Payroll settings.
- In Export, select Edit.
- Choose your accounting software:
- QuickBooks Desktop for Windows
- QuickBooks Desktop for Mac
- QuickBooks Online
- Quicken for Windows or Mac
- Hit Continue.
- QuickBooks will create default accounts for your wages, expenses, and liabilities. Choose Edit to modify them.
- When complete, select Done twice.
Once done, you can start exporting again. The instructions are shared in Step 2 of this article: Export your payroll data into QuickBooks.
If the issue persists, I recommend contacting our QuickBooks Payroll Support Team. They're equipped with tools to check the cause. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.
- Go to the Help icon and choose the Search tab.
- Select Contact Us.
- Describe your concern and select Continue.
- Choose between Chat with us and Have us call you.
Additionally, you can run several payroll reports to help you monitor your business finances and employee data.
If you're referring to something else, please click the Reply button to add more info about the process of exporting your paychecks. I'm here to ensure everything is sorted out.
