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rebecca71
Level 1

How can I back out about 10 client payments that I accidentally batch-accepted?

These were old payments from clients from well over a year ago that had been reconciled but just stayed on my books as errors. (I use QB for very, very simple accounting.) I just want to move them back to where they were before.
3 Comments 3
LeizylM
QuickBooks Team

How can I back out about 10 client payments that I accidentally batch-accepted?

Hi there, rebecca71. 

 

I'll make sure you'll be able to move the payments back to where they were before in QuickBooks Online (QBO). 

 

We can simply go back to the banking page and undo the transactions from there. Let me show you how:

 

  1. Go to the Banking menu.
  2. Choose the tile for the bank or credit card account you downloaded the transaction.
  3. Click the Categorized tab.
  4. Put a checkmark on the transactions you want to unmatch
  5. Lastly, click the Undo option.

 

 

These transactions will then be moved back to the For Review section. 

 

I'm also adding these great articles that you can check for additional reference about organizing transactions in QBO:

 

 

Also, I've attached this article that can help guide you in reconciling your accounts in your QuickBooks Online (QBO) account: Reconcile Accounts in QuickBooks Online.

 

Keep your post coming if you need more help undoing transactions in QBO. I'm always here to help. Have a good one!

rebecca71
Level 1

How can I back out about 10 client payments that I accidentally batch-accepted?

Thank you!

JamesAndrewM
Moderator

How can I back out about 10 client payments that I accidentally batch-accepted?

You're welcome, @rebecca71.

 

We are happy to hear that my colleague has solved matters for you. We'd be delighted to assist you with your QuickBooks account anytime. 

 

You can always refer to our Help Articles for further assistance whenever needed. There are a variety of QuickBooks-related topics and instructions here.

 

If you have any questions, please don't hesitate to post them in the Community. We're available 24/7 to tend to each query you have.

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