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pamelastrange
Level 1

How do I delete everything in my QuickBooks and start over?

I have Simple Start. Is there no way to delete everything and start over? I realized there's a LOT wrong and I just want to start over. I've tried cancelling the account and starting over but it wants to charge me again. That's not right, I've already paid!!! How can I delete everything in simple start?

KlentB
Moderator

How do I delete everything in my QuickBooks and start over?

Dealing with errors and mistakes can be challenging, but a fresh start is possible, pamelastrange.

 

I'll share some insights to help clean up your existing company and guide you through the process of going back to square one.

 

As the purge option is exclusive to the Essentials, Plus, and Advanced versions, the steps to start over differ in QuickBooks Online Simple Start. We'll have to cancel your current plan and create a new one. Otherwise, we can manually delete every transaction you've entered. 

 

I understand your concern about being billed again, and I want to clarify that while there will indeed be a fee associated with setting up another company, this is not an additional charge. It covers the cost of initiating a new subscription. If you wish to proceed, here's how:

 

  1. Sign in to QBO as admin.
  2. Click the Gear icon, then choose Account and settings.
  3. Head to the Billing & subscription tab.
  4. Find the product you wish to cancel, then select Cancel subscription.
  5. Fill out the survey and follow the onscreen instructions.
  6. Visit our website to add a new plan.

 

After that, you'll have read-only access to your closed company for one year before they'll be permanently erased. To make use of your existing lists again, you have the option to download and transfer them.

 

For more resources in setting up your account, check out the articles below:
 

 

Whether it's about data import, corrections, reentry, or any other accounting-related queries, feel free to reach out to me again. I'm here to help you transition smoothly.

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