How do I make a closed bank account inactive in QBO but keep the transactions and have them show up on reports, etc?

Anonymous · ‎December 23, 2018

Anonymous · ‎December 25, 2018

I'm here to help inactivate a closed bank account in QBO.

Here's how:

Go to the Gear Icon and select Chart of Accounts.
Locate the account you want to delete.
Click the drop-down arrow beside View register in the Action column.
Select Delete then click Yes to confirm the action.

Deleting the account will not remove the transactions. If you want to remove the transactions associated with this account, you can check out this article for the detailed steps: Delete Bank Register.

As always, you can contact us if you need assistance in going through with the steps.

That'll do it. If you have other questions about your accounts in QuickBooks, please don't hesitate to visit the Community again. I'm here to help.

View solution in original post

john-pero · ‎December 23, 2018

simply inactivate it. That has no effect on historical transactions. On reports you might have to ensure ALL is selected but usually that is the default.

Budsmom · ‎December 25, 2018

How do I inactivate a closed bank account in the current version of QuickBooks online?

Budsmom · ‎December 25, 2018

How do I inactivate a closed bank account in the current version of QuickBooks online?

Anonymous · ‎December 25, 2018

Good day, @Budsmom.

I'm here to help inactivate a closed bank account in QBO.

Here's how:

Go to the Gear Icon and select Chart of Accounts.
Locate the account you want to delete.
Click the drop-down arrow beside View register in the Action column.
Select Delete then click Yes to confirm the action.

Deleting the account will not remove the transactions. If you want to remove the transactions associated with this account, you can check out this article for the detailed steps: Delete Bank Register.

As always, you can contact us if you need assistance in going through with the steps.

That'll do it. If you have other questions about your accounts in QuickBooks, please don't hesitate to visit the Community again. I'm here to help.

pedz · ‎January 19, 2019

In Quickbooks version 4.0.1 I get the message:

This account cannot be deleted because there are transactions in it that have a non-zero balance.

This is if the account type (I guess) is Accounts receivable (A/R). For a credit card, it appears to work.

This UI is awful in this case and its just one example of why I hate QB and would never ever recommend it to my most hated enemy. You have a UI that is essentially lying to the user claiming that it will delete an account when in fact, it only marks it as inactive AND you have obscured something that needs to be plainly obvious on how to do.

krond · ‎March 13, 2019

Lily, is this the same in QBSE? Just to clarify, if I close my Chase Business checking account, but keep the account active on the QBSE side of things, historical transactions associated with that Chase account from the last 3 years will remain in QBSE?

Anonymous · ‎March 13, 2019

Hi there, @krond.

Thanks for joining the thread. I can help share some insights about making a closed bank account inactive.

It is actually quite different if you're using the QuickBooks Self-Employed platform. There are two options in QBSE if you don't want to see transactions from a particular account. You can either hide or delete the account entirely.

If you hide an account, it'll be the same as making it inactive. You have the option to unhide it. If you hide the account, the transactions will be hidden as well.

However, if you delete an account, it will permanently delete all the data associated with it. You can never undo this action.

You can check out more information on the link provided. If you want to keep the historical transactions associated with this account, it'd be best to choose the hide option.

Please let me know if you have additional questions about closing your account. I'm here if you need further help.

kimmie99 · ‎October 08, 2020

Can an account that has been made inactive ever be active again?

AlcaeusF · ‎October 08, 2020

Hello @kimmie99,

Welcome aboard to the Community. I can share some information about the accounts in QuickBooks.

You can still access all inactive accounts through the Chart of Accounts section. To answer your question, yes, you can enable it back by changing the filter first from the small cogwheel icon.

For the detailed steps, here's how:

Click the Gear icon in the upper-right corner.
Select Chart of accounts.
Press the cogwheel icon above the Action column.
Put a checkmark beside Include inactive.
Search for the account.
Select Make active under the Action column.

For additional reference, I've attached a link you can use to learn more about how the chart of accounts works: Understand the chart of accounts in QuickBooks.

Drop me a comment below if you have any other questions. I'll be happy to help you some more.

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How do I make a closed bank account inactive in QBO but keep the transactions and have them show up on reports, etc?