I can't access my main page as it says I need an online subscription, which I already have. How can I fix this?

Good day, @cmetcalfe33. You can't access your main page error happens if your account subscription is cancelled/expired or this is simply a browser-related issue.

Let's first try to clear your browsers data to eliminate outdated and corrupted files that could be causing the issue. If the issue persists, delete Intuit-specific cookies from your search engine to refresh website preferences that's also a root cause of why you're unable to access your main page. Here's how:

1. At the top right, select the More ⋮ icon.
2. Click the Settings option.
3. Choose Privacy and security. Then, Third-party cookies.
4. Once done, pick See all site data and cookies.
5. Enter “Intuit or QuickBooks” in the search field.
6. Go to Delete displayed data or the trash can icon.
7. Refresh Google Chrome for the changes to take effect.
    

For the other browser's processes, you can check this article: Clear cache and cookies to fix issues.

If the issue persists, your account might be cancelled or need to update your payment. Feel free to refer to this article to resolve it: Resubscribe or reactivate.

You can always return here for additional questions about accessing your account in a smooth manner.

Thanks Brian, much appreciated but the problem seemed to have resolved itself when I logged on the next day.