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I think the developers in Intuit are clueless about accounting. They've been in this business for decades but still can't get the fundamentals straight.
Still a problem and I'm completely disgusted with how archaic this software is for simple presentation. How about being able to underline text easily?
I am no fan of Quickbooks for reasons like this. And been using it for years. How can such a leading app be so deaf? And after sooo many years of existence, they still don't get things right?
I am using Desktop Pro 2020. I have a template for invoices. I had an item I would manually add to each invoice with some stock info about services we do. Years I was doing that.
Finally opened the template and there was text about 'thank you for your business'. Not sure if that's how it came from Quickbooks eons ago when we started with quickbooks.
Just recently I stretched that box, removed the border, etc. and put that text in there.
I just noticed on a multi page invoice that the text prints ONLY ON THE LAST PAGE. The exact opposite of the issue you guys are having. I went into settings to see if there was a way to toggle - all pages / only last page.
Didn't see that, googled and found your page.
So for you guys wanting to only print on last page - see if what I was describing makes any sense / you can use that.
And yeah, I have too much text in that box. I have to change that. I did this a few weeks ago.
So how do I get it to print on each page like you guys did?
going into tempate layout editor, it says this is a data field for long text.
And trivial issue, but just shows how inept QB is.
It should be either 'with more than 1 page' or 'with 2 or more pages'.
How many years has that been like that!?
I use the "CUSTOMER MESSAGE" box at the bottom of the invoice on the left. I think you can make that as long as you want.
When customizing footers on invoice templates, an option to show a footer message on each invoice page is unavailable.
With the number of transactions listed on an invoice that may consume multiple pages, the footer settings are applicable at the end of an invoice. Also, once these data are registered on the template, the customer messages are designed at the bottom of all the transactions. Thus, these features are working as designed in the program.
With that said, I've added these articles when customizing sales forms for both the online and desktop versions:
Moreover, you can check out this reference to guide you in reviewing your business financial dataflows and how to customize them:
We'll be excited to hear more from you if you require additional assistance customizing your invoices. Keep safe, and have a good one!
Thank you for your response, however, the Customer Message ends up printing on every page of the invoice. Is there a way to stop that?
Let's resolve the error you're having when printing your invoices, @Tired2
First, try to make sure to install and register an updated Adobe Acrobat or Reader. You'll need this app to print paychecks or view forms in QuickBooks Online (QBO). You can get this or check the latest version by going to the Adobe website.
Once done, try printing your invoice. If you're still having an error, try clearing your cookies and temporary internet files. It stores temporary internet files from your browsing history. However, as it collects too many files, this may cause performance issues in your account. This might be the reason why you can't print check stubs.
Sign in to your QBO account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts:
If it works, here's how to clear cache and cookies to fix issues when using QuickBooks Online. Restart your browser right after.
You can also try to process or print those invoices using other supported browsers (Firefox, Google Chrome, Safari, Microsoft Edge) if the steps above didn’t work.
In case none of the troubleshooting steps above works, I suggest checking out the following article for more troubleshooting tips: Troubleshoot printing paychecks, pay stubs and forms.
Stay in touch if you need further assistance in printing your invoices. I’m always glad to help in any way I can. Take care and have a great rest of the day!
I am not using QB online. It is QB Desktop.
Hello there, Tired2.
Currently, the ability to allow the Customer Message to appear only on the last page of an invoice when printing them is unavailable. These are shown on each of every page and are working as designed. I can see how essential this would be for you and other users.
In the meantime, I'd suggest sending this relevant idea to our product developers. They may consider your suggestion and include them in our future product enhancements.
Here's how to submit feedback in QuickBooks Desktop (QBDT):
To be updated with our latest news and updates, including product improvements, I'd suggest visiting the What's New section on your QBDT account or opening this link to view our product update blogs.
Moreover, you can visit these articles to guide you with fixes to any printing issues and when receiving customer payments for invoices: Fix printing issues in QuickBooks Desktop.
Keep us posted if you have additional queries with other QuickBooks tasks. We'd be delighted to assist you further. Have a good one!
QuickBooks desktop - to add any information that shows on the last page of the invoice only: go to Manage templates, Additional customization options, Footer. All the information enter here will show up only on the last page.
I tried this. It is not giving me the option to print the balance on the last page only. It looks really unprofessional.
I have tried this option. I went to Additional customization and there is NO option under footer to select it to only print on the last page.
I have an issue , with the footer , my total balance, sun total and VAT balance are inactive ,, they dont show any value
Thanks for joining the thread, Duncano. Let me help you out in resolving the issue with the footer, total balance, sub total and VAT balance not showing any value on your invoices.
First, I'd like to ask if this is happening to all your sales forms or if there is any error message prompting on the screen when you try to input the values on your forms. Any further details and screenshots will greatly help us narrow down the solutions to your concern.
In the meantime, ensure that your sales tax rate is properly set up as well as the Tax box being ticked when creating your invoices so that your tax values are properly applied. Here's how to add a tax rate and agency:
You can find more information about setting up sales tax on this article. Feel free to check it out: Set up your sales tax in QuickBooks Online.
On the other hand, if the footer on your invoices are not showing on the form, ensure that it is properly customized. Follow these steps to customize them:
Feel free to refer to these screenshots for a visual guide:
If you've tried the options above and it the issue persists, open your account in an incognito browser and repeat the steps. If this works, then the issue lies on your regular browser. You'll want to clear your regular browser cache to refresh it.
Furthermore, I'd like to share this informative article about receiving payments in QBO after sending your invoices: Receive and process payments in QuickBooks Online with QuickBooks Payments.
Please don't hesitate to come back to this thread for additional assistance about issues with the footer, sub total and VAT balance in QBO. You can tag me in your comments and I'll be glad to help you again.
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