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cindy112
Level 1

I need to access my account but I can't without subscribe ing to a monthly tax subscription that I do not want. I have a CPA and bookkeeper! Help

 
2 Comments 2
JenoP
Moderator

I need to access my account but I can't without subscribe ing to a monthly tax subscription that I do not want. I have a CPA and bookkeeper! Help

Hi there, cindy112. 

 

Cancelled QBSE accounts can no longer be accessed. Are you previously subscribed to the QuickBooks Self-Employed TurboTax bundle subscription?

 

You can actually select the Self-Employed stand alone subscription so you can activate your account and access it afterward. You'll see this option after signing in. You can also check out this article for more details: Downgrade From The Tax Bundle To QuickBooks Self-Employed Only.

 

Aside from that, if your accountant or bookkeeper uses wholesale billing for QuickBooks Online Accountant, you can ask them to have your account added to their plan. 

 

Let me know if you need anything else. We're always here to help. 

JenoP
Moderator

I need to access my account but I can't without subscribe ing to a monthly tax subscription that I do not want. I have a CPA and bookkeeper! Help

Hi cindy112,

 

Hope you’re doing great. I wanted to see how everything is going about getting access to your account again. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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