I need to cancel my appointment w QB online

Hi @toni-thetonigrou,

I'll walk you through on how you can cancel your QuickBooks Online (QBO) subscription.

Be advised, you'll have to log in as the master admin of the QBO company to cancel its subscription. Follow the steps below:

1. Go to the Gear icon.
2. Select Account and Settings.
3. Click the Billing & Subscription tab.
4. Tap Cancel subscription, then Continue to cancel.
5. Follow the next steps.
6. Hit Submit and cancel subscription.
7. Press Got it.

You'll then have a year of read-only access to your QBO company. If you decide to resubscribe within that period, your company data will be retained. Otherwise, you'll start from scratch. See this article for more details: What happens to my QuickBooks Online data after I cancel?

Place a comment below if you have other concerns. I'll be sure to get back to you. 

@Ryan_M, forgive me, but the question says APPOINTMENT, not subscription... 

Hi there, @toni-thetonigrou.

Are you referring to a webinar in QuickBooks? If so, I suggest reaching out to our QuickBooks Online care team to help you cancel your appointment. I'd appreciate it if you can provide more details about this so I can give you an accurate resolution to your concern. 

To connect with our live support, please follow these steps:

1. Select the Help menu.
2. Click the Contact us button.
3. From the What can we help you with? box, enter Cancel an appointment. 
4. Hit Continue.
5. Choose Send a message. 
6. Fill out the necessary info and tap Continue. 

You can also seek handy articles that will help you while working with QuickBooks. Please visit our QBO Help articles page. From here, you'll see articles under reports and accounting, banking and bank feed, account management, inventory, and projects, etc.

Let me know if there's anything else you need. I'll be here every step of the way. Keep safe.