Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowyes
I am unable to log in at both of my businesses and we are so busy
Yes. Is there a solution?
Just got in!!!
I am, too. If anyone gets through to Support (queue is longer than 30 minutes) and find out when they expect to have this problem resolved, please post an update here. Apparently (from calling sales number and asking for help with login issue) they know they have a problem and are working on it.
Good Afternoon, @aburack and @brodgers.
We are aware of an unexpected issue when logging into QuickBooks Online account, and are working to correct it as soon as possible. Thank you for your patience as we work through this. We will update the Community once we learn more.
Thanks for being a part of the QuickBooks family. I'll be back around shortly.
Thanks, I was finally able to login!
Hello again, @aburack and @brodgers.
I have some great news! You should be able to log into your account now. All you need to do is clear your current browsing history. The reason for this is because your browser collects data and remembers the unable to log into your QuickBooks Online page. Clearing the browsing files will allow QuickBooks to load as a fresh new page to remove any error messages or glitches. Below is a link that can help you out.
Remember, I'm only a comment away if you need anything else. Enjoy the rest of your week!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.