Hi there, @toni35.
Could you clarify which specific balance in QuickBooks Online (QBO) you’re having issues with? Sharing these details will help us provide a more tailored solution.
In the meantime, if you meant that your bank balance does not match your QuickBooks balance, here are some possible reasons for the discrepancy:
- New transactions for a connected account
- Duplicate transactions
- Edited or deleted transactions
- Credit card (liability) account
- Outstanding transactions
If you meant something else, feel free to revisit this thread so we can assist you further.