I see the importance of having a seamless experience using QuickBooks Online (QBO), FPCNS. Let’s go through some proactive steps to troubleshoot and address any questions you may have.
QuickBooks is designed to load frequently used pages efficiently. However, its performance can be influenced by several factors, including the compatibility of your operating system, the processing power of your computer or device, the amount of available memory (RAM), and the bandwidth of your internet connection.
To start, you can check if your browser meets the necessary system requirements and perform a Google Speed Test to gauge your internet connection's speed. Additionally, visiting the QuickBooks status page can help you determine if there are any ongoing outages that might be affecting your service.
To learn more about how these factors affect QBO's performance, check out this article: Why is my QuickBooks Online slow?
Since you already performed troubleshooting steps to solve the connection and still encountering the same. It's best to contact our support team directly. They can provide real-time updates on system status and further assist in troubleshooting any specific issues related to your company.
Here's how you can reach them:
- Go to Help.
- Select the Search tab, then type Contact Support.
- Click Contact us at the bottom.
Choose either of these tabs:
- Assistant tab and type Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
Once you can get back to your business flow, I highly recommend reading this article: Run Reports in QuickBooks Online. It provides valuable guidance to help you navigate and analyze your financial data effectively.
Your satisfaction is our top priority, and we’re dedicated to supporting you in achieving a seamless QuickBooks experience. If you have any specific questions about navigating QBO or resolving performance issues, please feel free to reach out for further assistance.
