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I often call an account to notify and discuss an overdue invoice. I would like to log notes of my conversation or other activity somewhere that I would be able to refer back to and/or show to collections what has taken place.
Solved! Go to Solution.
Welcome to the Community, @Schwarzstop. I can help you enter an activity taken on an account in QuickBooks Online (QBO).
You can visit your customers' profiles, where you can add notes to your conversations about overdue invoices.
Here's how:
Moreover, you can visit this article for future help on how to gently remind customers about invoice due dates: Send invoice reminders automatically or manually in QuickBooks Online.
Please know that I'm just post away if you need any further assistance with managing your invoices in QBO. Don't hesitate to reach out. Stay safe.
Welcome to the Community, @Schwarzstop. I can help you enter an activity taken on an account in QuickBooks Online (QBO).
You can visit your customers' profiles, where you can add notes to your conversations about overdue invoices.
Here's how:
Moreover, you can visit this article for future help on how to gently remind customers about invoice due dates: Send invoice reminders automatically or manually in QuickBooks Online.
Please know that I'm just post away if you need any further assistance with managing your invoices in QBO. Don't hesitate to reach out. Stay safe.
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