The reason you're seeing the "account not activated" message could be due to an expired subscription.
To resolve this, please verify that your billing information is correct and that your subscription is active and up to date. We can also troubleshoot by clearing your browser's cache or verifying that you're using a supported and up-to-date browser.
If you're still unable to send an invoice after trying these steps, I recommend contacting our Live support team for further assistance in reviewing your account.
- Sign in to your QuickBooks company.
- Click Help (?).
- Enter keywords or a topic about the situation.
- Select Contact Us to connect with an expert for help.
Let us know if you have further questions. We'll be here to help you anytime.
