Hello there, carla-capconnc-c.
Yes, you can still add the Open Balance column on the report. Here's how:
- Go to the Reports menu.
- Select Custom reports.
- Click the name of the report and hit the Customize button in the upper-right corner.
- Tick the Open Balance box. Then, Run report.
- Click the Save customization. Update the details ) if necessary.
- Then, Save.
Since you want to generate unpaid transactions by your customer, you can pull up the Transaction List by Customer Report.
- Go to the Reports menu and search Transaction List by Customer Report.
- Click Customize. In the Filter section, tick the A/R Paid box and choose All.
- Select Transaction Type and choose Invoice.
- Include all the details you need.
- Make sure your reporting date is set correctly.
- Click Run report to reflect the changes.
You can then save this report as your custom report.
Here's a couple of articles you can read to learn more about how you can customize a report:
Please let me know how it works for you. Take care and have good one.