My new accounts aren't appearing in lists

Hi there, @ravensolutions-h.

Picking the correct account when categorizing or matching transactions in the baking section is crucial. It ensures we're affecting the newly created accounts involved. That said, I'm here to walk you through contacting our Support Team for further instructions.

There's an ongoing report (INV-93014) about the missing account on the banking transactions drop-down list. Please know that our Engineering Team is working hard to resolve it quickly. We aim to serve you best, especially in times like this. Let's proceed by following the steps below:

1. Go to the Help icon and choose Search.
2. Click the Contact Us button and enter your concern.
3. Press Continue.

Please note our operating hours so you can contact us timely. For other ways to reach us, refer to this article: QuickBooks Online Support.

Additionally, here are some articles you can use as reference in handling your accounts in QuickBooks:

• Add an Account to your Chart of Accounts in QuickBooks Online
• Learn About the Chart of Accounts in QuickBooks

If you have any additional questions or need further assistance with managing bank transactions, please don't hesitate to reach out. Our team is here to support you and will do our best to help you out. You can also post any questions you may have in the Community space.