QB is charging us almost double what we paid for our Self Employed subscription only 2 years ago. We will be looking for alternatives.

Your decision to leave fills us with regret, beth113. We always strive to provide exceptional service and value to all our customers. However, I understand individual needs can change over time.  

Adjusting our pricing is essential to facilitate enhancements and upgrades to the product's capabilities. By implementing these changes, we aim to optimize the offering, ensuring it aligns seamlessly with your evolving requirements. Despite these intentions, you might consider this pricing adjustment an unnecessary undertaking. Nevertheless, if you ever change your mind or consider exploring different alternatives, you can contact our Customer Support Team for further guidance. This way, they can guide you to look for other options or QuickBooks products suitable to your preferences and your business's needs.    

I'll show you how you can reach them:

1. Locate the Help option.
   
2. Key in your concern and hit Continue.
   
3. Choose a way to connect with us:
   
   • Have us call you - Get a call from a support expert.
   • Chat with us - Start a conversation with a support expert.

Retaining valued customers like yourself is of utmost importance to us, beth113. If there's anything we can do for you to reconsider your decision or explore other options, we're more than happy to have an open and honest discussion. As always, you can post or comment if you have additional questions about processing cancellation or looking for QuickBooks product alternatives. I'm available to provide you with guidance and support. Take care always.