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A phone rep informed me that before a payroll account can be deleted and reset, all payroll entries must process and that our payroll subscription should be cancelled before deletion. The thought of deleting either account is paralyzing but especially payroll!
I checked into it and we have an automatic federal tax payment that was entered last week scheduled to clear next week on Thursday. Salaried employees are entered automatically and hourly employees are entered manually every Thursday to pay out via direct deposit on Fridays. If the federal tax payment prohibits me from purging the account until it settles, there would be no time before the next payroll is entered. Am I understanding this correctly? How could I ever delete and reset the account?
Hi there, speaklife.
I can see that a similar question was also asked in a separate thread about clearing data and payroll transactions. Let me share this link so you can read the response and continue the conversation in that thread: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-qbo-payroll-reset/01/1216123...
The Community is always here if you need anything else.
If you are paying employees or contractors through Quickbook online every Friday and you submit direct deposits the day before Thursday, but for example Thanksgiving lands on the Thursday and cannot submit that day due to the holidays. I try submitting before, but isn't able to submit as I am over "my limit". Will I be able to submit on Wednesday, so our contractors can received their direct deposit that Friday in the same week?
I need help.
We appreciate you joining the thread, @E27. We'll provide the details you need about paying employees and contractors and what will happen if it falls on a holiday.
Before anything else, a thing to consider in a situation like this is your current payroll setup. If you're using the Same day lead time and the payday is on Friday, you'll want to submit payroll before Friday 7:00 AM Pacific Time (PT) so they can have it processed within the day. However, if you're using the Next Day direct deposit lead time, you should've submitted payroll on Thursday before 5:00 PM (PT). You may want to contact your bank to know if they can still process your submission. We'll write down the steps to help you check your lead time:
For more details, see View or change your direct deposit funding time section inside this article: When to send your direct deposit payroll.
If it doesn't fall on your preferred payday, you can consider paying them using paper checks, but before doing so, you'll want to change your pay method from Direct deposit to Paper check. In case paycheck hasn't been created, these are the steps:
If direct deposit paycheck has been created but not yet sent to intuit, please see this article: Change a direct deposit paycheck to paper paycheck.
You can also visit this page to know more about how to pay contractors with paper check: Pay a contractor with a paper check .
Also, we'd like to add more about the direct deposit limit. Please know that you can request a limit increase so that the next time you encounter situations like this, you can process and submit payroll without getting prompted with an error message. Visit this article for further guidelines: Get help if you’re over a direct deposit limit.
Moreover, we've got these handy articles to help you learn more about how holidays can affect paydays, and help you prepare for this year's payroll year-end:
@E27, you can visit the Community space if you need more guidance managing payroll or performing specific tasks inside QuickBooks. Our team is always ready to get back to you and provide assistance. Stay safe, and advance happy Thanksgiving.
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