QBDT Lost All Credit Card Reconciliations 2015 through last reconciliation of Sept of 2022.

Hello there, Micki V. Let me share some insights about reconciliations in QuickBooks Desktop (QBDT) and provide a solution to rectify this.

If the company file is backed up regularly, starting from the last correct reconciliation, it's recommended to restore the September 2022 data. This way, you can reconcile everything accurately without including the duplicates and incorrect account merges.

Here's how to restore a backup company file:

1. In your QBDT, go to the File menu and choose Open or Restore Company.
2. Click Restore a backup copy and then Next.
3. Select Local Backup and then Next.
4. Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
5. Choose a folder to decide where to save your restored company file, then click Open.
6. Last, click Save.

However, if you don't have a backup, you can create a new one using your latest banking data. To include past transactions in QuickBooks, you can request an old statement from your bank and enter the transactions manually.

When reconciling your bank, it's important to undo all reconciled transactions from 2022 up to the latest reconciliation. Then, reconcile the deleted transactions entered in QuickBooks until they match your latest bank statements.

In case of duplicates or any other issues, it's best to seek help from your accountant. They can assist you in reconciling transactions and handling duplicates.

I'll add this article if you encounter issues in your reconciliation process: Fix issues when you're reconciling in QuickBooks Desktop.

Please let me know if you have any questions or need further assistance with reconciliation in QuickBooks Desktop. I'm always here to help. Take care, and have a lovely day.

Thank you so much. I do know they use Right-Works (used to be right-Networks) a servicer/host, and the CEO informed me that they do their backups. I am assuming I can get this information from them. How would I update this information only and not anything else, as in does QBDT actually update different sectors of the software? Like just the Credit Card reconciliations for just the credit cards in questions. 

My question is concerning the credit card merge that was done to combine 6 credit card accounts back to just the 3 credit card accounts. As each of these credit cards had two accounts in QBDT, (One account name was Amex #101, the other American Express #101, and finally Am-X# 101), with the actual account was supposed to be Amex #101. (there is card #'s 101, 102, 103).

Yet there had been different people who created these different accounts, entering c/c transactions into one account or the other. Not sure if or how many transactions were entered in twice, by one person entering in one account and another one entering in another account. 

I was trying to reconcile transactions for the Credit Cards for 2023, I noticed this issue above, I was told that the last reconciliation was done Sept 2022. I would have to start at the October 01, 2022. The day before I was going to begin with this cleanup, the A/P Dept did a merge for all those duplicate accounts and merged to the one correct for each credit card. And have since then completed all new charges and feeds to current date into those corrected accounts. 

Now I see that all transactions on all 3 of those credit card accounts, were no longer reconciled since 2015, when they started using QuickBooks. How would I solve this? Do I have to go back and reconcile all those years, or can I start at October or even January of 2023? So, I that I may complete these books from last year. 

Hi, Micki.

To ensure the accuracy of your financial records, it's important to consult your accountant for guidance on the records that you need to keep in the reconciliation process. 

If you don't have an accountant, you can find one through this link: https://quickbooks.intuit.com/find-an-accountant/.

Additionally, we recommend you visit the following articles for guidance on reconciling your accounts in QuickBooks Desktop (QBDT):

• Reconcile an account in QuickBooks Desktop
• Fix issues when you're reconciling in QuickBooks Desktop

Please let us know if you have any other concerns related to QBDT. We're always here to help you in any way we can.