QuickBooks not adding a company or product to my account

Hello there, @madbwtharp. 

I understand the importance of accessing and setting up your QuickBooks Online (QBO) account seamlessly. It's possible that the account you created may not have been completed successfully.

When you subscribe or purchase a QBO subscription, you'll be asked to create or sign in with your existing Intuit account. If you don't have one, let me help you successfully create an Intuit account.

Here's how:

1. Go to https://accounts.intuit.com.
2. Select Create an account.
3. Enter your email address and phone number.
4. Create a strong password.
5. When you're ready, click Create account.

After completing the sign-up process, a confirmation link will be sent to your email inbox. The instructions provided will guide you through the process of verifying your email address. It's important to complete this step, in order to fully activate your account. 

If you use an existing account, please make sure to double check the log in credentials entered.

Check out the guides here if you need help in managing your QBO account: 
 

• Add and manage customers in QBO.
• Enter and manage expenses in QBO.
   

Drop me a comment below if you need anything else. I'd be here to help. Keep safe!  

Thank you. Yes, I signed up for the reply. I created an account per the email received. Once the account was created, they confirmed the account through phone, SMS and email. We set up 2FA when requested. They sent a follow-up email saying to log in and check back often to see when my products were added at Products and Services. There is nothing listed. It also says I have no products when I log in at times and will not allow a login.

This is where I can log in to see products.

Thank you for providing additional details, madbwtharp.

Normally, new subscriptions should show up in your Intuit account in real-time, as long as you are using the same login details.

However, in this situation, I recommend reaching out to our support team via phone or chat. They can double-check the status of your subscription and ensure that it is properly linked to your account.

Please go to this article to get their contact details: QuickBooks Online Support.

For further guidance on managing your QBO subscription and related information, I suggest reviewing these articles:

• Manage Billing, Payment, and Subscription Info in QuickBooks Online 
• Create or Add Another Company File to QuickBooks Online 

If you need additional assistance with QBO, please feel free to return to the forum and ask more questions. We are here to guide you.