Restore financial data?

The long hours in calls and chats end here, Request Refund. I'm determined to help you restore your financial data.

Before proceeding, make sure QuickBooks is up-to-date, and your company file isn’t too big to export. Once everything is verified, we can now import your desktop file to QuickBooks Online.

Here's how:

1. Sign in as an admin to the company file you need to import.
2. Go to the Company menu and then select Export Company File to QuickBooks Online.
3. Select Get Started.
4. Sign in as an admin to your QuickBooks Online company.
5. If you track inventory in QuickBooks Desktop:
   • Select Yes to bring them over, then specify the as of date.
   • Select No if you want to set up new items later in QuickBooks Online.
6. Select the Choose online company▼ drop-down menu, and choose the QuickBooks Online company you want to be replaced by your company file.
7. Choose Continue.
8. Enter “Agree” in the text field, then select Replace.
9. Select Yes, go ahead and replace the data, then select Replace.

For your visual reference, I've attached some screenshots below.

In case you're using the Enterprise version, please check out this article for the whole process: Move your QuickBooks Desktop file to QuickBooks Online.

Once done, run one of your financial reports on the two versions. This will help us check if your import is successful. You can run a Proft ann Loss in QuickBooks Online and compare it to the desktop report. If your reports match, you can get started with QuickBooks Online. If not, find out what data doesn't convert when you migrate from QuickBooks Desktop to QuickBooks Online.

Once your financial data is moved to the online version, you can check out these articles to be guided on your next steps:

• What to do After converting from QuickBooks Desktop to QuickBooks Online
• Connect your Bank or Credit Card Account.
• Create and Send Invoices to your Customer.
• Track your Bills and Learn How to Pay them in QuickBooks.

Please come back and keep us posted on your progress in importing your data to QuickBooks Online. It's my priority to ensure everything is all set.

@Request Refund 

It is possible you QBO account was purged. You can use the same account or open a new blank QBO account to migrate your data from QBD.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

Utilize a backup restore app for your insurance if required.

https://rewindio.grsm.io/quickbooks