Unable to connect with Quickbooks to provide our tax-exempt status
I have been going round and round attempting to find a way to contact Intuit/QB, even though it has a supposed link which only circles around but doesn't provide an email/link/form. I've wasted hours on this.
We are a non-profit 501(c)(3) organization and Intuit has been billing us sales tax that should not have been billed.
Unable to connect with Quickbooks to provide our tax-exempt status
Hello there, @ISO1. This isn't the kind of service I want you to experience with connecting with our support. I'm here to help you get in touch with them and share some details on how you can tax-exempt your company.
You can follow the steps provided below on how you can connect with our Technical Support Team.
ClickHelpat the top menu bar, then selectQuickBooks Desktop Help.
SelectContact usand then enter that you get Reminder prompts andContinue.
Then choose either toMessage an AgentorTalk to aSpecialist.
Additionally, you may refer to this article for the documents you'll need to send to exempt your company from sales tax and get refunded:Request sales tax exemption and refund.
I've also added the following article for future reference:
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
