Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Sonny17796
Level 1

What’s wrong? 10:05 4lI 5G 56Cancel New expenseErrorSorry, an error occured while communicating with the server.Please try your request again.

 
1 Comment 1
Ethel_A
QuickBooks Team

What’s wrong? 10:05 4lI 5G 56Cancel New expenseErrorSorry, an error occured while communicating with the server.Please try your request again.

I understand how this error affects your daily banking tasks, @Sonny17796. No worries, I'll help you resolve the issue with your expense transaction.

 

If your internet connection is stable and you're still getting the same error when processing an expense transaction, I recommend signing out of the QuickBooks Online app and then signing back in. This can help refresh the system and fix minor issues.

 

Then, refresh the app data to make sure it's up to date. Here's how:

 

iOS:

 

  1. Go to Settings and select General.
  2. Choose iPhone Storage, then click the QuickBooks Online app.
  3. Click Offload App to free phone storage without deleting the app's data and documents.

 

Android:

 

  1. In the Menu ☰, click More Options ⋮.
  2. Select Settings and Refresh Data.
  3. To confirm, tap YES.

 

If refreshing the data doesn’t resolve the issue, try uninstalling and reinstalling the app.

 

Let me know if you have additional questions about our software by replying here. I want to ensure that I have covered all your needs and goals. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us