cancel
Showing results for 
Search instead for 
Did you mean: 
cablenet
Level 1

Why my desktop online backup doesn't update my QB online version?

I have upgraded from desktop to online version. But, I do use my desktop and save the backup online. I was told it does update my online version. But it hasn't.
3 Comments 3
Fiat Lux - ASIA
Level 15

Why my desktop online backup doesn't update my QB online version?

QB Desktop and QB Online are two different products. You will need another app to backup your QB Online data.

cablenet
Level 1

Why my desktop online backup doesn't update my QB online version?

How do I transfer my latest desktop backup to QB online?

Ethel_A
QuickBooks Team

Why my desktop online backup doesn't update my QB online version?

Thank you for joining us here in the Community, @cablenet. Let me help you transfer your backup files from QuickBooks Desktop (QBDT) to your QuickBooks Online (QBO).

 

Before you can transfer the files, you need to restore them. Follow the steps below to restore backup files and transfer them to QBO.

 

  1. Open the QBDT file on your computer (restore the backup file to your QBDT account).
    1. Select Open or Restore Company from the File menu.
    2. Then click Next after selecting Restore a backup copy.
    3. Choose Local Backup and then Next.
    4. Look for your backup business file on your PC. It should look like this: [Your company name]. qbb.
    5. Select a location for your restored company file by selecting a folder. Then, choose Open.
    6. Select Save when you're finished. When you see any messages about possibly overwriting your data, select the option that best fits your needs. When in doubt to overwrite something, don't.
  2. Go back to the File menu.
  3. Tap on Utilities, then select Copy Company File for QuickBooks Online.
  4. Follow the on-screen instructions to complete the process.

 

You can also look at this article for further information.: Move your QuickBooks Desktop file to QuickBooks Online.

 

Moreover, here's how you can find out what data doesn't convert when you migrate from QuickBooks Desktop to QuickBooks Online.

 

If you have any other questions about uploading your file to QBO, let me know by adding a comment below. It's my pleasure to help.

Need to get in touch?

Contact us