Why was my Quickbooks account cancelled?!

I understand how important your account subscription is, stacie. 

To figure out the reason and assist you in verifying this sudden cancellation issue, I encourage you to call our customer support team. They'll also provide further information about the resubscription process and fees. Here's how:

1. Log in to your QuickBooks Online (QBO) account.
2. Click the Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose to Have us call you to connect with us. (M-F, 9:00 AM to 8:00 PM ET)
6. You can also Start a chat with a support expert. (Live chat M-F, 8:00 AM to 9:00 PM ET; SAT, 9:00 AM to 6:00 PM ET)

Here is an article I'll add to provide you steps when you reactive your account again : Resubscribe to or reactivate QuickBooks Online.

I'm still all ears if you have further concerns about your account subscription. Drop a reply below, and I'll come back to assist you. Take care!

Thanks, but it's Saturday and your phone lines are closed until Monday. I was hoping to spend my Sunday (tomorrow) going through all of my accounting in Quickbooks. I've been planning to do this tomorrow for months!

I tried to enter information today on an invoice to find that my account had been canceled on July 10th.  I have a month subscription and the payment was successful taken on July 3.  

When I tried to get help I too was frustrated that there is no help on the weekend.  They indicated that they sent me a note on July 10th but no note was received in my in box or junk folder. 

Now I cannot get a number of things done over the weekend because of issues that appear to be with Quickbooks. 

I see that others have had a similar problem - not sure if it has been resolved. 

I acknowledge the urgency of reactivating your QuickBooks subscription, Broadwater.

There have been no reports of unprecedented cancellation of monthly subscriptions in QuickBooks Online, to begin with.

Given that you didn't get the email about the subscription alert, we can log in to your QuickBooks to view the account status. Let me discuss this in detail and guide you through the reactivation process of your subscription.

Before proceeding, please note that we require you to use the same payment method and billing frequency for your previous subscription. After resubscribing, you can switch to a different payment method and billing frequency if needed.

To resubscribe from your canceled account, follow these steps:

1. Sign in to your QuickBooks Online account.
2. Click Settings, then select Subscriptions and billing.
3. For your QuickBooks plan, click Resubscribe and enter the updated billing info. Lastly, press the Subscribe button.

Once done, check the next charge date. Here's how:

1. Sign out, then sign in again.
2. Go back to Settings, then Subscriptions and billing.
3. Check the Next charge date. If it shows a date in the past, contact support to prevent back-billed charges from occurring.

For a comprehensive guide to the process, I recommend referring to this article: Resubscribe to or reactivate QuickBooks Online.

You may also visit this article for more information and guidance on managing your QuickBooks subscription: Manage billing, payment, and subscription info in QuickBooks Online.

If you have further questions regarding other subscription-related concerns in QuickBooks Online, please feel free to reach out. I'm here to help. Have a pleasant day!