Hello, palm836305.
I'll share some information on why you're having a high subscription bill for this year.
There might be some other fees associated with your current subscription for this year. We can check your billing details by going to the Account and settings page:
- Go to the Gear icon
- Select Account and Settings.
- Click the Billing & Subscription tab and see the details.
If you need more details regarding the breakdown of this year's billing, we can contact one of our agents. They can pull up your account securely and review the details of the charges. Here's how to reach them:
- Click the Help icon.
- On the pop-up window, go to the Search tab.
- Click the Contact Us button.
- In the text box, add something like "see billing breakdown" or similar.
- Proceed with the Continue button, then choose how you want to reach us (phone or chat).
Also, we had a price increase regarding the subscription rates. This was in effect last year and might explain the additional cost you're seeing on your billing information.
For more details about the price increase, we can check this article: 2021 QuickBooks Online Pricing Update for Essentials, Plus and Advanced.
Regarding the discount, we usually offer discounts for all at the start of their subscription. Though, we can check with our support and discuss the details about the offers.
Although, there might be some offerings from third-party subscription resellers. We can search for such offers in Google.
Need help recording your donations? Check out this article for a guide: Set up and record in-kind donations in QuickBooks Online.
Please let me know if you have more questions about your current subscription. If you'd like to know more about the features or want to record a specific entry, I'd be glad to help you out again.
