We appreciate your effort, @ebaker012.
We usually do browser troubleshooting steps to fix this. Although, using another device or computer can be an alternative, too.
We found out that this issue isn't native to a specific device. At this point, I would recommend contacting our phone support. They can look into your account using their tools, and fix what's causing the password reset loop.
To reach out to our support, here’ how:
- Select Help (?) at the right top.
- Click Contact Us.
- Enter your concern, then hit Let’s talk.
- Choose a way to connect with a live support agent.
You can refer to this article to check out our support hours and contact us at a time convenient to you: Support hours and types.
You can always get back to us anytime you need help.
