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pbb2
Level 5

Revising line items on invoices

What happened to the trash can on the right side of the line items on invoices for deleting the line items ? Now there are three dots I have to click on to choose delete?

6 Comments 6
Nicole_N
QuickBooks Team

Revising line items on invoices

If you're using the New Invoice layout, the trash can icon for deleting line items has been replaced by three dots, @pbb2. Let me discuss this in detail.

 

In the Old Invoice design, the way to delete a line item is by clicking the trash can icon which turns into three dots in the new design. This change is part of QuickBooks Online's ongoing interface updates.

 

See the screenshot below for the differences between the two interfaces.

 

 

You may visit this article to learn more features in the new invoice experience: See what’s new with estimates and invoices in QuickBooks Online


I'm all ears if you have additional questions or concerns about managing your invoices in QuickBooks Online, @pbb2. Leave a reply below, and I'll answer them for you.

pbb2
Level 5

Revising line items on invoices

@Nicole_N Thank you for your response.  I totally understand how to use the dots instead of the trash can, but it makes absolutely no sense!!  Previously, I could click on the trash can one time to delete the line item.  Now, I have to click on the dots, then click on delete.  This may seem very simple to QuickBooks, but it just takes more time when there are many line items to delete.  I would like to have the simple trash can back!!

pbb2
Level 5

Revising line items on invoices

@Nicole_N Also, the three dots do not have other options when clicking on them.  The only option is delete.

FishingForAnswers
Level 7

Revising line items on invoices

@pbb2  See, it's all about perspective.

 

...

 

The other option is to do nothing.

andiie46
Level 3

Revising line items on invoices

Thanks @Nicole_N . I now understand why the trash can has disappeared. I'm using the new invoice layout and there's no way I can go back to the old one. The new update is time-consuming having to click twice just to delete a line item. I also want the old trash can icon. It's simple and easy. Is there any way we can do that?

 

pbb2
Level 5

Revising line items on invoices

@Nicole_N In answer to the question in your email, no your response is not a solution.  I already knew there were three dots with only "delete" popping up when clicked on.  I have to make two clicks now to delete a line item.  This may seem like a trivial complaint, but when there are many line items to delete, it takes twice as much time to delete the items.  I have sent feedback as suggested, but I am sure nothing will change.

 

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