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TimHauganSr
Level 1

Set, change or remove closing date and closing date password

I have a 5 user QB Enterprise - Desktop version set up, running on Windows PCs.  Recently the QB Admin set a closing date with a password.  Now only one PC can enter transactions.  The other PCs can not enter any transactions.  They get the following error message

 

"This modification will affect transactions from closed periods and could also affect previous financial reports.  You must enter the "closing date" password to make this change"

 

In QB the closing  date is set to 12/1/2018, and the transaction date is today, 04/10/19

 

ANy idea why some PCs can not enter transactions?

 

 

6 Comments 6
SophiaAnnL
Moderator

Set, change or remove closing date and closing date password

Let's remove the restriction so you can create the transactions, TimHauganSr.

 

After setting up a closing date, QuickBooks will apply restrictions to transactions like estimates, sales orders, and purchase orders. We can adjust the setup and have these transactions excluded from the closing date restrictions.

 

Here's how:

  1. Click Company at the top, and then select Set Closing Date.
  2. From the Closing Date section, click the Set Date/Password button.
  3. Check the box for Exclude estimates, sales orders and purchase orders from closing date restrictions.
  4. Click OK twice.

Then, proceed with creating the transaction to see if it'll go through. In case you continue to get the error, then it's probably caused by data issues. You can run the Verify and Rebuild Tool to help you fix the error.

 

I'm just around if you have questions. Thanks for stopping by.

TimHauganSr
Level 1

Set, change or remove closing date and closing date password

I am not sure you understand the issue

 

A QB closing date with a password, in this case 12/1/2018, has been set.

 

On one PC, new transactions after the close date can be entered.

 

On two other PCs, the same user can not enter the same transaction without getting the screen asking for the close date password.  The transaction date is well after the close date and should not require the password.

 

The good PC is Windows 7 and its default date format is USA (m/d/yyyy).  The bad PCs are Windows 10 and the default date format is Togo (d/m/yyyy).

 

Thanks for your help

 

Tim

JessT
QuickBooks Team

Set, change or remove closing date and closing date password

Thank you for the detailed response, TimHauganSr.

 

The date format of your users' PCs matter. Please have them change it to MM/DD/YYYY to get rid of the error you mentioned.

 

Please don't hesitate to post back if you have more questions.

TimHauganSr
Level 1

Set, change or remove closing date and closing date password

So you are saying Quickbooks can only handle the USA format but not other international date formats?

IamjuViel
QuickBooks Team

Set, change or remove closing date and closing date password

 

Appreciate you taking your time in getting back to us, TimHauganSr.

 

The date format of your computer does not directly impact how your transactions are entered QuickBooks. Especially that the closing date is set up for 2018 and you’re entering the transactions for 2019.

 

To remove the prompts you’ve received, let’s review the closing date of your books. Here’s how:

  1. Log in as the QuickBooks Admin.
  2. Go to the Edit menu.
  3. Choose Preferences.
  4. Select Accounting.
  5. Under Company Preferences, click Set Date/Password.
  6. Re-enter the Closing Date and the password.
  7. Click Ok.

 

If the issue persists, let’s perform verify and rebuild to isolate any possible data damage:

 

Here’s how: 

  1. Click on File.
  2. Select on Utilities.
  3. Click on Verify Data.
  4. If you see QuickBooks detected no problem with your data, select OK.

Once done, you can now rebuild your company data:

  1. Go to the File menu.
  2. Choose Utilities.
  3. Select Rebuild Data.
  4. QuickBooks will prompt you to create a backup copy, click OK.
  5. Follow the on-screen instructions to create a backup company file
  6. Once the process is complete, click View issues.
  7. Close the QuickBooks Verify/Rebuild Results window.

That should do it! Let me know here in the Community how it goes in your end.

 

If you have other questions about recording your transactions in QuickBooks Desktop, feel free to get back to us. I’m always here to help.

TimHauganSr
Level 1

Set, change or remove closing date and closing date password

Right now our QB license has expired according to Intuit, and can not be opened.  It's been renewed and we're working with Support to get it unlocked.  Please stand by

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