Hi Paul — thanks for sharing such a thoughtful and honest post. You're clearly putting in real effort to learn QuickBooks and bookkeeping, and it's frustrating (to say the least) when you're blocked by technical quirks and lack of polish in the product experience. 
You're right. QuickBooks Online is powerful, but it often suffers from:
Interface quirks
Inconsistent UX (some parts feel modern, others 15 years old)
Workflow interruptions, like constant refreshes or poor community tools
But your approach is admirable: you're learning, being observant, and not giving up easily. You're also 100% right to explore alternatives like Xero if QBO continues to feel more like a fight than a fit.
					
				
			
			
				
	Asha Kanta Sharma