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Hello, @opwway.
I can guide you in updating your billing information to make sure that your subscription is active.
- Go to the Gear icon.
- Choose Account and Settings.
- Select the Billing & Subscription menu.
- Click Edit ✎ beside your payment method.
- Update your credit card info.
- Make sure the address in QuickBooks is the same as the one on your credit card statement.
- Click Confirm card or Save.
I've added these articles to help you manage your subscription:
- Update your billing and subscription info
- Subscription payment options for QuickBooks Online
- Print QuickBooks Online subscription receipt
I'm a few clicks away if you have other questions about renewing your subscription. Just leave a comment below. Have a good day!
