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WornOutInTx
Level 1

Support, or non support rather

I just wanted to thank the fellow on chat who hung up on me because I didn't want to answer his sales pitch questions and the young lady who wanted the full CC number for a card that expired 2 years ago. I am continually amazed at the poor support and software glitches in QB.

2 Comments 2
LeizylM
QuickBooks Team

Support, or non support rather

Hi, WornOutInTx. 

 

We strive to provide excellent customer service and deliver customer satisfaction at all times. Besides, this isn't the kind of customer service I desire you to have. Rest assured, I'll take note of this so I can pass along your experience and provide all the feedback you have to the appropriate channels.

 

Can you please share with me brief information about your concern? I'd be delighted to do my best to help you. 

 

In case you need to learn some tips in managing your QBDT, you can always check our Help articles page. There, you can read some of our great resources and use them for future reference.

 

Please let me know how else I can help you with QuickBooks. I've got your back and I'm always happy to help. Keep safe!

Fiat Lux - ASIA
Level 15

Support, or non support rather

@WornOutInTx 

Any specific concern? Do you have an outdated version? 

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