Hi, WornOutInTx.
We strive to provide excellent customer service and deliver customer satisfaction at all times. Besides, this isn't the kind of customer service I desire you to have. Rest assured, I'll take note of this so I can pass along your experience and provide all the feedback you have to the appropriate channels.
Can you please share with me brief information about your concern? I'd be delighted to do my best to help you.
In case you need to learn some tips in managing your QBDT, you can always check our Help articles page. There, you can read some of our great resources and use them for future reference.
Please let me know how else I can help you with QuickBooks. I've got your back and I'm always happy to help. Keep safe!