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setup my tsheets on mobile and cannot figure out how to import that information into my account on desktop version
I got you covered, CLExt!
It's good to know that you already have a TSheets account. For you to pull up time entries into QuickBooks Desktop, you'll want to activate TSheets first. Then, there are a few setups in your payroll, and you need to map accounts to sync them.
You can check about setting up and using QuickBooks Desktop for Windows and TSheets integration. This article contains detailed steps to guide you throughout the process.
If you need further assistance with our TSheets integrations, please comment below.
I'm trying to set up as little as possible on web and activate as many features as available on mobil version for elite. I've managed to import and sync. Im still having trouble setting up project location using map or address so project continues to say no location. Any suggestions?
Thanks for getting back to us, CLExt.
When it comes to mapping the fields of TSheets and QuickBooks Desktop, the details of you projects should be the same. I'd recommend comparing the details on the two programs and edit them if necessary. You can also use this link for reference when managing jobs in TSheets: Create and manage jobs or customers in TSheets.
If you need further assistance with the TSheets integration, we'd recommend reaching out to the TSheets' Support Team. They know how get around with the TSheets interface.
Once you've mapped the fields on both programs, the data will now sync with ease.
Let us know if you need additional assistance within QuickBooks Desktop.
I actually have a very similar issue. I set up Tsheets, connected it with QB Desktop Payroll, exported the time successfully, but the employee time does not populate when I try to run payroll on QB. I followed all the instructions that are provided on this site regarding this issue. I also spent hours on the phone with Tsheets and QB last week and no one could figure out what was going on. One QB agent did a cobrowse and concluded its a "tech glitch." I was told that someone on the tech team would reach out to me ASAP because I had to run payroll, but no response. I couldn't wait and had to run payroll by entering the info manually. So, this was really frustrating. It's been over a week and still no response. I would really appreciate some help with this. My number is {removed}
I hear your sentiments, @spatula9.
To connect with our technical support team, you will need to initiate a callback request or start a chat using the Help menu in QuickBooks. Also, since the Community is a public forum, your phone number has been removed for security purposes.
Then, here's how to connect with the QuickBooks Desktop Payroll team:
To reach out with the Tsheets support, please head to this link: Contact Tsheets.
Once connected, a representative will assists you and review your previous case. This way they can continue where you ended up.
Let me know how this goes and leave a reply below. I'm always around to help. Have a good one.
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