The Intuit account - more unnecessary friction (your current session will expire in 90 days)

I understand your frustration, and agree with most of it.

But you bought a 3 year old version of QB, and intuit supports the software for 3 years, hence the warning messages.  QB will continue to work without the online access to intuit sponsored things.  I use 2019 too.  But prior to that I used 2011 and it worked fine.

QB desktop is the most complete small business software out there, even with the lack of support.  If your company can afford actual professional accounting software I say go for it.  Don't be fooled by the ads for QBO though, it is so limited it is ludicrous and so much more expensive.

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@wvmaster wrote:

We have purchased QB Pro 2019, yet I am being told that access to my software will be interrupted in 90 days.

@wvmaster 

Who told you that? They support QBD 2019 until May 2022 and you can still use it with some limitation.

I know this because Intuit puts a big pop-up in my face twhen I open QB Pro 2019 to explain their (faulty) reasoning as to why they will interrupt access to the product I bought in 90 days, UNLESS I log in.

May 2022 is when they disable functionality in the product that I bought, "encouraging" me to upgrade.

People should be livid about this heavy handed in your face exercise of power.

But apparently they go "totally cool man! dude!,  LIKE, CHEER" as little compliant servants accepting badges from Intuit in return.

The previous owner of my business paid the ransom to avoid having features taken away by Intuit. We are about a year away for the next ransom payment. In the process of disentangling ourselves from Intuit.

First to go was payroll, that move was relatively painless and the new company is fine. Whenever they stray from the objective of keeping me happy as a customer I warn them. "If you are going to be like Intuit, people are going to hate you as Intuit"

We have nearly 20 years of frustration with Quickbooks, things are not changing and the crap they pull is only getting worse.. Going with Quickbooks Online would give them a more convenient and less costly platform to implement new "features" they will decide are important for me to use. Constant nannying, notification spam, prices increases and friction out the wazoo.

And more importantly we have to assume Intuit will be hacked at some point in the future, or maybe they end up as victims of ransomware. Which will mean us customers will be holding the bag. And we already know what they are going to say:

• we care
• we don't want you to have this experience
• and other mindless blah blah.

And it is entirely possible they have already been hacked and us the customers won't find out until a good while later, which seems to be how things are going with other companies.

Hmmm..... can we consider Quickbooks ransomware?