QBks Accountant Desktop Plus 2024-Every file converted from 2023 to 2024 is not showing the reporting agent forms.  I can run payroll in 2024, but the files that I was filing reporting agent forms last quarter are not showing the reporting agent forms after the update to 2024.

Update:

Calling Quickbooks they had me resubmit enrollments.  This just applied for a 10 digit number for a client to efile their own returns and had nothing to do with reporting agent filing under my EFIN.  Some of these enrollments were rejected due to the client already having a 10 digit number and some accepted, but nothing changed to fix this issue.

So still searching for answers and getting tired of the issues that take 5+ hours to fix coming up every few months.  Any other recommendations for client payroll would be appreciated.

??

I can share some information about preparing and submitting as a reporting agent, JSTA7678. 

The types of forms that you can access in your QuickBooks Desktop (QBDT) account vary depending on your subscription level. If you have QuickBooks Desktop Payroll Enhanced, you can use it to prepare and submit payroll tax forms such as Forms 941, 944, or 940 on behalf of your client. To check your current payroll subscription, simply go to the Employees menu.

Here's how:

1. Go to the Employees menu and then click on My Payroll Service.
2. Click on Manage Payroll Service.

Refer to this article for more information about e-filing returns in QuickBooks Desktop Payroll: E-file payroll tax forms for your clients. 

From here, you can run a payroll summary report to view the payroll wages, taxes, deductions, and contributions totaled by employees. 

Let me know if you need further help creating your QuickBooks Workforce account. I'm always here ready to assist. Keep safe, and have a wonderful day!

Under Payroll Center if I click the "manage account" option next to the Enhanced Payroll with the green check next to it, the screen just goes white.  Been working on this for quite some time.

So I think I have Enhanced Payroll.

Green Checkmark by the Enhanced Payroll

When I click "manage account" I get a blank screen.

Seems like I have Enhanced Payroll.

On call #2 with QBks

I was told by tech support that only one subscription could be assigned to an EIN.  This created a HUGE problem for us trying to file client quarterly reports.  SO, now each client must subscribe to IRS for efile service.  BIG MESS, Intuit!!!