I understand the importance of the Search option in QuickBooks Online (QBO), melissa41. Let me point you in the right direction so you can get the assistance you need in addressing this issue.
Recently, we've received multiple reports from users about the Search feature in QBO freezing and not displaying results on the page. Don't worry. Our engineers are working diligently to investigate this issue and provide a fix as soon as possible.
In the meantime, we suggest reaching out to our customer support team so you'll be added to the list of affected users. Doing so allows you to receive email notifications when new updates about the investigation are made available. Here's how:
- Go to Help and select Contact Us.
- Provide a brief description of the issue and click Continue.
- Choose between Chat with us or Have us call you.
Furthermore, you may search for transactions or modify them from the account register in QBO. It also includes filtering and sorting tools that speed up the review process.
Leave your follow-up questions in the comments below whenever you need further assistance with the Search feature. I'm always available to provide support. Take care.
