Hello there, SallyGB. Let me help you delete your company data so you can start afresh in your QuickBooks Online (QBO) account.
QBO has the option to delete your data to start again. Since you've just acquired your QBO account, you can purge your data and start over. Before doing so, ensure that you've signed in as the admin and know that all data will be erased therefore I suggest exporting all the reports, lists, and other data to a desktop file to have a copy of the data.
Here's how:
- Log in to your QBO account, you have to use the master admin credentials.
- Once you're signed in, go to this link. Alternatively, visit this web address: https://app.qbo.intuit.com/app/purgecompany
- Enter Yes to ensure you want to delete your company data.
- On the ▼ dropdown choose your industry from.
- Select Create accounts based on my industry. This helps QuickBooks set up your chart of accounts after wiping your data.
- Then click Wipe data.
For your reference and discussion about the process, you can visit this open this article: Delete your data and start over in QuickBooks Online.
QBO offers a wide range of helpful video tutorials for a step-by-step visual guide. To access them, please visit this page: Learn about QuickBooks Online with how-to videos.
Don't hesitate to return to this thread if you have additional questions about erasing your QBO company data, SallyGB. I'll be here to assist you as soon as I get your reply. Keep safe!